Privacy Policy for Sundance Estate Properties Inc.
At Sundance Estate Properties Inc., we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines how we collect, use, and protect information, particularly in relation to our texting capabilities.
1. Information We Collect
We do not collect personal information via our website. If you contact us through the "Contact Us" form, we will respond to you via email or phone call.
For our property management services, we may collect and use the following information:
- Name
- Phone Number
- Property Address (if applicable)
- Details related to property management inquiries, such as maintenance requests or rent payments.
2. Purpose of Texting
We use text messaging to communicate with our tenants for the following purposes:
- Scheduling Maintenance Visits
- Inquiring about Late Rent Payments
- Notifying Tenants of Bounced Rent Payments
- Confirming Maintenance Visits
- Notifying Tenants of Emergencies that Require Temporary Shut-off of Electricity or Power
3. Consent
We obtain consent for texting when we first establish contact with tenants for property management purposes. Tenants can opt out of receiving text messages at any time by contacting us.
4. Data Sharing
We do not share your personal information with third parties, except in cases where a maintenance person is scheduled to work on your unit. In such cases, we will first contact you via phone call to confirm that it is okay to share your phone number with the maintenance person.
5. Opt-Out Mechanism
If you wish to stop receiving text messages from us, you may opt out at any time by contacting our office directly.
6. Data Storage and Security
We take the security of your personal information seriously. Information related to property management services is stored securely and is only accessible to authorized personnel. We employ industry-standard security measures to protect your data from unauthorized access.
7. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
8. Contact Information
If you have any questions or concerns about our privacy practices, please contact us at:
Sundance Estate Properties Inc.
Phone: 626-487-7922
Email: [email protected]
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